I wrote this when I was still in the federal government. It's still pretty good.
A Learning and
Performance Enhancement Strategy for the Cybersecurity Community, by Cheryl Abram, Lead Evaluator, Federal
Executive Institute
Summary
The cyber security field is booming, with demand for
cyber security professionals far outpacing supply, but it can be difficult to
find employees who possess all the skills, experience and intangibles the job
requires. “In September
2018, the president introduced the country’s first National Cybersecurity Strategy
in 15 years to integrate cyber into “all elements of national power”. However, a
miscategorized federal IT workforce is ill-organized [to effectively address] mounting
global cyber threats. The problem within the Federal civil service is not too
many bad employees, it’s an antiquated talent management system which fails to
keep up with changing workforce dynamics.
This new evaluation model for learning and talent management systems
provokes the use of evaluative thinking through every step of learning and
evaluation design to help ensure learners are receiving the training and
demonstrating the learning necessary to successfully ensure cyberspace is safe
and secure for commerce and for the innovation necessary for mission
accomplishment and business growth.
Issues:
The federal government and other entities are
constantly bombarded with cyber-attacks. For example:
April
17th, 2019—"Hackers backed by a nation-state have
successfully hijacked DNS records to steal credentials from approximately 40
public and private entities across 13 countries. The ongoing attack
targets intelligence agencies, military organizations, energy firms,
foreign ministries…and internet service providers. Cisco’s researchers
characterize the attackers as “highly capable” and “unusually brazen,”.
April 12, 2019—"Hackers
publish personal data on thousands of US police officers and federal agents. “A hacker group has breached several FBI-affiliated
websites and uploaded their contents to the web, including dozens of files
containing the personal information of thousands of federal agents and law
enforcement officers. Their end goal: “Experience and money,” the hacker said.”
Recommendation:
Reclaiming cyberspace through use of the new Evaluation
Design Model for Learning and Talent Development Programs in cybersecurity
training and development can support achievement of federal cybersecurity
objectives in a variety of ways. The evaluation model consists of steps, standards
and criteria that promote evaluative thinking throughout the design of learning
and talent management interventions in the cyber community. The evaluation
data, information and results promoted through use of the model can help prove
the legitimacy and credibility of interventions under the 2018 National
Cybersecurity Strategy and increase the likelihood that the recommendations
flowing from the evaluation have the appropriate attention from decision-makers,
policymakers, and other stakeholders. I recommend the CIO council hear more
about the design model.
Also, if you create cybersecurity training, want better business outcomes, and better performance at work, come see me on my Everyone Deserves an Ypifany (pronounced "epiphany") Youtube Channel
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